168. Click yes or agree . How about using a 10m RJ11 to RJ11 telephone cable. Virgin Mobile package. I searched online and there is an option to extend the cable from inside, but I would like to move the whole touter and the bits related to it. Telling me I need to return my Hub to avoid having a £40 charge on my account. Broadband ISP and TV provider Virgin Media (VMO2) has announced the success of a new trial in the Scottish city of Glasgow, which managed to recycle the use of aggregate materials while rolling out their gigabit. They never did, I reached out to the customer service team and said no one collected, they said again Yodel will reach out to arrange collection…no one did. I've called the customer service hotline multiple times, booked returns packaging to be sent to my house and my partner's house, yet no viable solution has been provided. When you leave us, upgrade your service, or receive a replacement for faulty kit we ask that you return your equipment for recycling should we ask for it. May 5, 2023. No setup fee is available on all bundles, broadband & phone, and broadband only packages. I don't work for Virgin Media. T he current list of equipment which needs returning which is -. 5Gbits/sec Ethernet port for even faster wired connections. Remove any unwanted software that may have been installed. O2 Recycle Login . To get this upgrade for free, all you need to do is switch your hub off and wait around 5 - 10 seconds before switching it back on. I don't work for Virgin Media. 1 is the correct address for the Hub in Router mode. Modem mode is the best you can possibly do, it'll disable all of the routing features of the hub, leaving just the cable modem part - and it's this you can't replace. You can discuss the preferred layout with the VM technician. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. When you leave us, upgrade your service, or receive a replacement for faulty kit we ask that you return your equipment for recycling should we ask for it. Another option would be to get a suitable router, use the hub in modem mode and run the VPN software on that router. The telecoms giant has today launched 'Intelligent Wi-Fi', which offers to improve Wi-Fi speeds in hard to reach areas of the home via a free upgrade to its latest broadband router – the Hub 3. Avoid thick walls. 168. Up to 3 WiFi Pods if needed. Virgin Media was founded in 2006. Virgin Mobile. which. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. Mobile. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. 100. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Experiencing issues with your change package in your Virgin Media? From managing your services in broadband, TV and landline to your changing your Direct Debit in mobile, find everything you need to know with our package change help and support page. Since launch, the scheme has paid out more than £320 million, and sustainably recycled 3. But as there was no label in the box because the instruction was to recycle, can I request (or download and print) a label and take to the "Collect" store as I have done in the past?Click Mark as Helpful Answer or use Kudos to say thanks. Let me know if you have any further issues!Households across the UK are sitting on more than 22 million unused broadband routers –enough to fill ten Olympic swimming pools – which are going to waste instead of being recycled [1], according to new research from Uswitch. Plume supports Ethernet backhaul. Virgin Media’s mighty Hub brings the magic right into your home. This can be done for a one-off £25 charge. Thick walls have a big impact on your Wi-Fi signal strength. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. We would like to show you a description here but the site won’t allow us. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible. There are millions of old Sky boxes collecting dust in British homes, so we’ll show you how to recycle or sell yours. To convert your old router into a VPN router, you need to first configure it with VPN software, such as Nord VPN or Express VPN. Anyone with the Hub 3 will have already received the update, but Virgin Media says those with an older Superhub 1 or 2 router can upgrade. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. ThanksMy Virgin Media makes managing your account easier with all your information in one place. A new secure password will be generated for you. Browse Virgin Media Virgin Media Community. Here are some key details to keep in mind: - The 5x hub is different from the 5 hub. uk with your account number and area code (off the top of your bill) and your returns pack will arrive in 7 to 10 days. Virgin Media package. The plastics industry, oil and petrochemical exporters, including Russia and Saudi Arabia, have said a global deal should promote recycling and re-use of plastic,. The new fibre phone line is designed to work with the same phones as the old copper line. I need to be 'connectable'. If you’ve requested an upgrade, you’ll receive a new Virgin Media WiFi Hub in the post. Connect the coaxial cable. A recent poll by Uswitch found that 42% of British homes have an unused Sky box in storage. If you want VM to move the termination box: Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Preparing for Landline changeover to fibre. If you are not minded to do that just take the kit to your local council recycling centre for electrical goods. I received a text message stating that the collections team would pick up the equipment on a booked date . To run the scan, simply connect to your. But the part that says you should recycle some old items is wrong. Further exclusions & legal stuff apply. 168. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Modem-only. Step 4: Set Up Your Router Again. Unfortunately, if you don’t return the VM Hub, TV 360, Horizon TV, Digital+ or Digital+ HD box, a charge of €150 may be added to your account. If I get a new Hub5 then it sounds like the idea of using separate Router & putting new hub in modem mode is my only option if I want to keep my ring doorbell & cameras. Alternatively, contact CollectPlus for help sending your package. Reply. The Ethernet cable/socket can likely be used for the internet connection from the TV box to the router - for ‘control signals’ and TV on Demand, TV apps etc. Mobile customers can also use the app to keep on. " Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. In North America you can choose to purchase your own modem. It was launched in late 2021 and is available only to customers who take Virgin Media's fastest Gig1 plan. Ask VM (via the VM forum team on here) to modify your home phone wiring so you can use your existing landline. Quantum is a fully audited electronics recycling company, compliant to the most stringent standards in the world. When you see the ‘starting up’ screen, you can pull the tab out of the remote. If you enable modem mode it will allow you to connect your own WiFi router to your Hub 3. 1 router mode or 192. Recycle mobile devices – select your model to see how you could turn your unwanted devices into cash with O2 Recycle. 0. 4Ghz and 5Ghz channel support, the latter with three antenna. Available with M50 broadband or faster. Dave. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Wearables. Stream from Virgin Media. co. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. 0. Multiple set-top boxes and routers are accumulating in people’s houses. If the plan is to cancel the Sky broadband and use the VM broadband then especially if there's a new cable required, do not phone to cancel the Sky broadband until after the VM connection is in. 5 out of 5. Red power light on the Virgin Media Hub 3. Step 4. Given all the UK calls are recorded it will be verified that she told me to Bin it. At the time was told IF we needed to return the old router details would be in with the new router. The router will reissue IP addresses when one device leaves and another device connects. Step 4: Return or recycle your old Virgin Media router. The BT Smart Hub 2 is one of the most advanced Wi-Fi hubs available, with seven antennas and access to a wide range of signals, while the Virgin Media Hub 5 is a Wi-Fi 6 router, meaning it is more. From other posts it seems that VM has finally recognised the legal requipment to collect all their electronic equipment and not just the items they might re-use. Working hard to help connect the nation, shop our offers and order online. Aside from well-known hacks to security standards such as WPA2, individual router models can have bugs that make them vulnerable to hacking---locally through Wi-Fi, or through. If you have trouble, do a DSAR request of the recording (held up to 6 months). The questions look quite generic and we share the same network service. 0. Plug the cables into the Hub. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the. Power on the hub and leave it five minutes to settle down . Launched in 2009, to date O2 Recycle has paid out more than £250 million and recycled more than 3. Virgin has published guidance here . If we don't require your kit back we ask that you dispose of it in an environmentally friendly manner. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). 1, sign on and put it into modem mode. Just to update this public thread, an appointment to get the hub relocated has now been booked - with a tech call out charge of £25 as previously advised by the community on this thread. The webpage usually list which items need returning, however it doesn't at present. Virgin Media Super Hub and Super Hub 2 TalkTalk HG635, HG523a, and HG533 Several routers from BT, including the Home Hub 3B, 4A and 5B, and Plusnet's Hub Zero 270N, passed all the security tests. BT charges for unreturned routers. Due to this, I think an engineer's visit will be required to be on the safe side for you. I’ve tried calling about a dozen times and the Indian call centres seem unable to understand. This latest future-proof WiFi. My Virgin Media App. Virgin Media provides 4 different types of routers based on a similar design. When Virgin TV Control finds a Virgin TV box you will see the Select the box screen. I wasn't aware that I had to return old equipment and I just binned them when I stopped using them except the V+ Box which I sold because I bought it from Virgin Media for £49 so that was my own. This service will see one of our professional waste operatives collect and load our van with any rubbish you need to get rid of. Many thanks, David. This is tricky if you live in an older building or homes like barn conversions with solid obstructions. Virgin Media’s new Hub 5 router boasts WiFi 6, the latest generation of WiFi technology;. All the information you need to setup your first Pod or fix an issue can be found here. The landlord scrapped it off and threw it away. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. There was no label in the box but searches revealed that I could recycle via. Switch on your TV, then using your own TV remote press the Input, AV or Source button. Our most popular rubbish removal service is our ‘Man and Van’ collection. Broadband, TV and landline. Connect the coaxial cable to your new Hub and secure it with a. Information about your Super Hub router and 50Mbits Business Broadband. Hub in router mode is on for many days then the Docsis network goes down hub is still powered the hub should then attempt to reboot. This promotion means you won’t pay the usual setup fee of £35. 168. Aside from well-known hacks to security standards such as WPA2, individual router models can have bugs that make them. I don't work for Virgin Media. 1 router mode or 192. Redeem Offers. 0 to 1Gig hub it says how to recycle return hub by using virginmedia. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. 1; Login with your username and password, default will be shown on. We have had new router and need to find IP address, how do I find my IP address. At least 30Mbps download speeds in every room or £100 one-off credit. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to access. The BT Smart Hub 2 is one of the most advanced Wi-Fi hubs available, with seven antennas and access to a wide range of signals, while the Virgin Media Hub 5 is a Wi-Fi 6 router, meaning it is more. The easiest way would be to set it up with a separate SSID, e. One option is to recycle it through a certified e-waste recycling center. " When in Modem Mode, only one port on your Hub 5 will work - this will be Port 1. The Hub 5 is built from 100% post-consumer. Once your Sky broadband service goes live, you should ensure your old Virgin Media broadband service has been cancelled. O2 shop or local council recycle yard. Virgin Media; My Virgin Media; Shop;. What's more, one in seven households has two or more. From there, click “Security” on the left-hand sidebar and make sure “Block internal IP addresses” is checked. Forum; Apps. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. The router supports multi-gigabit speeds and comes with a 2. Another option is to donate it to a local school or community center. 20 You can use your Virgin TV box remote to control theClick System. received a text the night before and the morning of collection to say they would be arriving , no time given, so waited in all day nobody turned up and received a txt at. Take the equipment and returns form to your nearest Virgin store. I heard it can be made passive though, so to transfer via ethernet to another router that of course could maintain all network devices. How to put Virgin Media Hub into modem mode to use own router Step by Step Guide Watch more Virgin Media Product Reviews there, I'm having a few issues with my Wi-Fi that's been going on for about 3 weeks now. 1) Access your hub on 192. Steps to install your Virgin TV V6 box. Virgin TV V6 Box, Virgin TV 360 Box, Virgin TV Stream Box, Hub 4, Hub 5, Powerline Wi-Fi, Powerline Ethernet, Wi-Fi Booster, Wi-Fi Pod, and Emergency Back-Up Line (EBUL) Dave. Although this question has appeared before the answers vary and I need definitive advice. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. I'm a long-term Virgin Media fan and have never had anything other than teething issues with my service, but was surprised to find out just - 5034182. If this is just for wifi in the room and you don't need extra ethernet ports, something simple like a TPlink accesspoint will do the job. com, the comparison and switching service. uk. Disconnect your old Hub. Release the power button and wait for the router to turn off. Virgin Media O2 announced the success of its pioneering O2 Recycle scheme, which successfully saved more than 250,000 devices from landfill in 2022. WiFi Max. I do not work for VM. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This is because it’s necessary for connecting to the wider Virgin Media network. From there, the setup is nice and simple. Keep the community welcoming for all. WiFi Max customer? Don’t forget to get the Virgin Media Connect app to use with your new WiFi Pods. Install your TV This section will take about 30 mins. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Parental controls are a set of tools designed to protect and keep children safe online. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. In store only. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. If you have purchased one of our Smart Home bundles with Google Nest (below) between 2/11/2020 - 20/11/2020 and you have a technical question then please call our dedicated Smart Home Help team on 0345 604 8859 *. Do i dispose of it at my local recycling centre. 5G Port plugged into a switch to connect via cable one Wifi6 Access Point and a dedicated VPN Router? The LAN of the VPN Router will have a different Subnet (255. The research, released on the eve of Global Recycling Day, shows that two. Back a step. You can also email EquipmentReturns@virginmedia. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. uk. So, follow these steps on how to. Virginmedia is legally required to collect all waste electronic items for collection under the WEEE Regulations. They must be clutching at straws given the earlier advice to recycle replaced Hub3 kit. Eventually I got sent a returns box to return my old router, and was told Yodel will be in touch to arrange a collection. " TOTALLY WRONG, yes only one port will work, but you can use any port. Further exclusions & legal stuff apply. It seems Virgin Media is now offering the Hub 5 as standard to customers who take or upgrade to. A recent poll by Uswitch found that 42% of British homes have an unused Sky box in storage. but no change. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. $150 at Amazon. Unpatched Vulnerabilities . When I speak to Virgin Media, the stock answer is to turn off the router, wait for two minutes and then turn it back on again. Vonage 2nd line. Households across the UK are sitting on more than 22 million unused broadband routers — enough to fill ten Olympic swimming pools — which are going to waste instead of being recycled, according to new research from Uswitch. In the end, I took a punt and went with Amazon's Eero system. Do i dispose of it at my local recycling centre. Virgin Fibre Areas only. Here you’ll find all the help you need for Virgin Media related problems and issues. ’ You’ll be sent a white returns bag within 7. Many thanks, David. QuickStart, set up and connections. Connect the Hub’s power cable with the blue tab. If everything is on static addresses get a router: if it's complex. Networking and WiFi. With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. This turns your Virgin Hub 3. WPA3 encryption) and a 2. So far so simple. Just follow these steps to power cycle your router and modem: Step 1: Unplug the modem and router from the power outlet. Do NOT reboot the Hub, just let it do it's thing. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. How to replace your Virgin Media Hub. Does anyone know if the 'doorstep collection' involves disconnecting it for us? The cable runs outside the house then back in. Running a reset will wipe any changes you’ve made to the Hub’s settings. Jhub24. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica. Customer since 1993. The webpage should be updated shortly with the list of equipment that currently needs returning which is -. Next, enter your username and password. 0. Trouble is that will affect the other. I'm sorry to hear about the experience and issues you have had with both our services and when calling for support. However, with the Hub 5, Virgin Media might have made a router worth keeping. Follow the instructions on screen to finish your setup. This means the WiFi password or network name could change back to our default settings. on 19-04-2023 16:36. A guest Wi-Fi network allows you to safely share broadband with visitors without compromising network security. Report the fraudulent caller. 100. Returning some Virgin Media kit? We’ll show you how to put together your packaging and get everything wrapped up, so it reaches us safe and sound. Virgin Media owns and operates its. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. This accumulation takes place among a backdrop of confusion around how to get shot of old tech and how manufacturers can help us act sustainably. 3m items, including. Check that WiFi is enabled on your iPad, iPhone or iPod Touch. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. Superhub 5 its great 👍. Forum Member. Launched almost a year ago now, the redesigned Hub 3. No knowing the layout of you home doing this might be less obvious than the thick VM cable. Virgin Media was founded in 2006. . Go to solution. Y’all are right to be suspicious though!recycle-more. The equipment must be in its original box, with all relevant accessories and paperwork included. Netgear R6260. Other routers do OK I leave the SH2 on 24/7 as well as my mac (just sleep the display) as it's better for them. Options. 1 if in modem mode) enter the ‘setting password’ found on the bottom of the hub, NOT the WiFi password. Enter your details including your Account number, Name, Email Address, Mobile Number, and Delivery Address. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. on 03-06-2023 09:36. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. ’ You’ll be sent a white returns bag within 7 days. You will find the PM in the top right corner of your page in your inbox. Find out where and how to recycle a specific item, either from home or. I have cancelled my Virgin Media and have to return equipment. 5Gbps speed LAN (Ethernet) port. We would like to show you a description here but the site won’t allow us. Networking and WiFi. The Hub 5 is Virgin Media's latest router, supporting dual-band wireless channels and the latest WiFi 6 protocol, or 802. Severely lacking in features. Virgin Media customers can return their equipment for free. I don't work for Virgin Media. You can ret. No setup fee. Virgin Media; My Virgin Media; Shop; Help; Virgin Media. Today we offer four multi award-winning services - fibre broadband, TV, mobile and home phone. Reduced its carbon footprint by 7% in. In addition, the operator’s programme of refurbishing and reusing fixed line routers and TV boxes in Germany, Portugal and Spain will be “expanded to further markets. If you’re joining Vodafone, you’ll get a Vodafone Wi-Fi Hub router. VM should move the box for free and do a proper install in the location you want. Excludes broadband faults and broadband network outages. Hi, Just recently upgraded from Tivo 500GB box to TV360. This means the Hub is switched on, but your WiFi has not been activated. We appreciate that you have already tried turning off your hub and restarting this, however the red light is remaining. Check “Apply to all my networks” and click the Apply button. Virgin Media will also reuse or recycle its equipment, and will always request that its newer pieces of kit are returned directly to them. 13-12-2021 15:21. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. The VM domestic HUBs also have some instances of resetting the SSID to the factory option. Broadband ISP Virgin Media UK (VMO2) has today followed yesterday’s information leak by officially unveiling their new Hub 5 router, which features faster wireless network speeds via Wi-Fi 6 (802. Virgin Media has committed to carbon-neutral and waste-free operations by the. co. All customers need to do is contact Virgin Media to arrange the return. Call in and they will book a Tech to do that. It’s constantly broadcasting these signals like a radio station. We are returning our Virgin Media router and received a text saying that there will be a 'doorstep collection' tomorrow. on 03-01-2022 18:08. I spent a week looking through various whole-home wi-fi systems, having decided to make a one-off investment in a decent system - Netgear Orbi, Linksys Velop, Nest Wi-Fi and Ubquiti AmpliFi. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. The simplest approach would be to return the router to upstairs. com/recyclingkit but this link does not work please advise. O2 shop or local council recycle yard. Allow the router to reset to its factory settings and wait for approximately 30 seconds. Then today i get an email asking to return it, well thats a bit hard now. This may also be called Administration, History, or Logs depending on your router. Called 789 and was told to take it to the local dump. Set up a guest network. You’ll be provided with step-by-step instructions on how to set up your new. Then, the scheme provides them with. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Returning / Recycling VM Router I moved to a new area that didn’t have Virgin Media available. This may also be called Administration, History, or Logs depending on your router. Although this question has appeared before the answers vary and I need definitive advice. At Virgin Media we’re working hard to make sure old customer equipment is disposed of properly and responsibly. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. If you are not minded to do that just take the kit to your local council recycling centre for electrical goods. Accessing Your Router Settings. 5Gbps ethernet port. Click on the “Upstream” tab, copy the text and paste into your reply. We're here to help get to the bottom of any broadband issues, and get your connection fixed and working as it should. In the UK, Virgin Media mandate the use of their modem/router only (The 'SuperHub') in order to keep a uniform network and make support easier. 1. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks The do's and don'ts. WiFi 6 can deliver even faster broadband speeds to supported devices. To recycle a BT router, you’ll need to go into your ‘My BT’ account, where you’ll see an option to ‘ return your BT kit. The oddly shaped Hub 3 is included with all Virgin Media broadband packages, including the company’s insanely fast. 2 Kudos. If it doesn't unless you configured everything with static addresses it'll all pull IPs in the new range when connected to the new equipment. Disconnect all unneeded ethernet cables from the rear of the Hub. 184 Comments. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). RF leads that short (especially with the right angle) are usually used to connect from the downward firing isolator connector. 00 am this morning I get a text and email asking me to please return unused equipment. Customers can return. Superhub 5 its great 👍. It also uses 28% less electronic components and 36% less plastic components than the Hub 3. We understand that having internet problems can be really frustrating, that’s why we’ve provided you with some broadband help and support so you can get all the information you need. The webpage usually list which items need returning, however it doesn't at present. Here are some tips on how to do it: First, check with your service provider to see if they have a recycling program for old equipment. Enter the IP address into a web browser an log into your Virgin Media router. Click on the “> Check router status” button. co. At least 30Mbps download speeds in every room or £100 one-off credit. In your email, include your address, account number, area code, and other essential details. on 20-10-2022 20:53. If the equipment is not returned within 15 days our collections team will be in touch to arrange an appointment to collected. Hi all. If you're a Virgin Media customer who's received a new router, you can put your old router into the new one's package, pop on the label in the package, and post it back. Thousands of Virgin Media customers across the UK experienced widespread internet, telephone and TV outages throughout. How to Dispose of Old Routers. Save the trip to the tip for faulty hardware. If you decide to use this, you can create a protected network in your home. I've moved the router away from the TV, as I've found this can supposedly interrupt the Wi-Fi connection, this hasn't worked. The new fibre phone line is designed to work with the same phones as the old copper line. 0) than the Wifi6 AP (255. One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. Working hard to help connect the nation, shop our offers and order online. Virgin Media launches its first ever WiFi 6 broadband router. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Broadband.